Terms of service

DECANT CHAMPS 

📄 Terms of Service

Effective Date: September 21, 2026

Store Name: Decant Champs 
Website: DecantChamps.com

These Terms of Service (“Terms”) govern your access to and use of our website and the services we provide through it. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms, including additional terms, conditions, and policies referenced here or available by hyperlink.


1. General Terms

This website is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you. You must be at least 18 years of age or the age of majority in your state or province to use this site or make purchases.


2. Use of the Site

By agreeing to these Terms, you:

  • Confirm that the information you provide is accurate and complete.

  • Will not use our products or services for illegal or unauthorized purposes.

  • Will not transmit any worms, viruses, or any destructive code.

Violation of any of these Terms may result in immediate termination of your access to our services.


3. Products and Services

Decant Champs is an independent fragrance decanting service. We offer authentic fragrances transferred from original retail bottles into Decant Champs atomizers. Original manufacturer retail bottles are not included unless specifically stated on the product page. Decant Champs is not affiliated with, endorsed by, or sponsored by the fragrance brands featured on our website.


4. Order Processing and Shipping

  • Orders are processed within 1 to 2 business days (Monday–Friday).

    • Delivery times depend on the selected shipping method at checkout and the destination.

    • We ship only to valid U.S. addresses.

    • Once shipped, you’ll receive tracking information via email.

    For more information, please refer to our Shipping Policy.

     


5. Returns & Exchanges

Due to the nature of fragrance decants, all fragrance sales are final. We do not accept returns or exchanges for change of mind, fragrance preference, or dissatisfaction with a scent.

 

If your order arrives damaged, leaking, defective, or incorrect, please contact us at support@decantchamps.com, preferably within 7 days of delivery. Include your order number, a description of the issue, and clear photographs when available so we can review your concern and provide an appropriate resolution in accordance with our Refund Policy and applicable law.

We will review your claim and, when approved, provide an appropriate replacement or refund in accordance with our Refund Policy.

Nothing in this section limits customers’ rights to remedies for defective, damaged, or incorrectly described products under applicable law.


6. Privacy and Shopify

Your use of this site is also governed by our Privacy Policy, which outlines how we collect, use, and share your information.

Shopify stores your data securely and in compliance with applicable U.S. laws and industry standards. For details, visit: https://www.shopify.com/legal/privacy


7. Intellectual Property

All original Decant Champs content, including our logo, branding, website design, original text, graphics, and other materials created by Decant Champs, is owned by or licensed to Decant Champs and may not be reproduced, copied, distributed, or used without our written permission.

Third-party fragrance brand names, product names, trademarks, logos, and other intellectual property displayed on this website remain the property of their respective owners. Their use is for product identification and informational purposes only and does not imply affiliation, endorsement, or sponsorship.


8. Third-Party Services and Links

Certain content, products, or services may include materials from third parties (e.g., payment processors, social media platforms, or embedded tools).
We are not responsible for the content or accuracy of any third-party materials or websites.


9. Limitation of Liability

To the fullest extent permitted by applicable law, Decant Champs is not responsible for indirect, incidental, special, or consequential damages arising from the use of our website or services, except where such liability cannot legally be excluded.

We make reasonable efforts to ensure that product descriptions, pricing, and other information on our website are accurate. However, we do not guarantee that our website will always operate without interruptions, errors, or technical difficulties.

Decant Champs is not responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, carrier disruptions, natural disasters, or other unforeseen events. This does not affect any refund, replacement, or other remedies required by applicable law.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or any other liability that cannot legally be excluded or limited.

Nothing in this section affects customers’ statutory rights, including their rights concerning defective, damaged, or incorrectly described products.


10. Indemnification

You agree to indemnify, defend, and hold harmless Decant Champs, its officers, employees, affiliates, and suppliers from any claim, demand, or damages resulting from your breach of these Terms or violation of applicable laws.


11. Dispute Resolution & Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict-of-law principles.

To the extent permitted by applicable law, any dispute arising from these Terms or your use of our website will be subject to the jurisdiction of the appropriate state or federal courts serving Lackawanna County, Pennsylvania.

Nothing in these Terms limits any mandatory consumer rights or protections that may apply to you under the laws of your country, state, province, or other jurisdiction.


12. Modifications to Terms

We reserve the right to update or modify these Terms from time to time. Any changes will be posted on this page with an updated Effective Date.

Your continued use of our website after any changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.


13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@decantchamps.com

Business Name: DECANT CHAMPS
Phone: 570-903-7978
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time

Business Mailing Address:
951 Viewmont Drive #1055
Dickson City, PA 18519
United States